Title: Privacy Policy
Effective Date: January 1, 2025
Graefika LLC (“we,” “us,” or “our”) operates the Elle Graci messaging and voice services. This Privacy Policy explains what information we collect and how we use it.
1. Information We Collect
We may collect:
- Phone number
- Message content (SMS and voice interactions)
- Call metadata (time, duration)
- Basic usage data (interactions with the service)
2. How We Use Information
We use this information to:
- Provide and improve our services
- Respond to user messages
- Maintain conversational continuity
- Monitor system performance and reliability
3. SMS Communications
By providing your phone number, you consent to receive text messages from us.
- Message frequency varies
- Message and data rates may apply
- You can opt out anytime by replying STOP
- For help, reply HELP
4. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share limited data with service providers strictly to operate the platform (e.g., messaging or hosting providers).
5. Data Security
We implement reasonable safeguards to protect your information. However, no system is 100% secure.
6. Data Retention
We retain data only as long as necessary to provide the service and improve user experience.
7. Your Rights
You may:
- Opt out of SMS at any time by replying STOP
- Request deletion of your data by contacting us
8. Contact
For questions, contact:
Email: info@graefika.com
Company: Graefika LLC